We believe that we provide our customers with the best auto repair services in Central Florida. We accomplish this through our professional, experienced and highly trained technicians, use of the latest equipment and technologies and by only using the highest quality parts that meet or exceed original equipment standards.
Our warranty is simple: If you’re not satisfied, we’ll make it right. We never lose sight of the fact that happy, satisfied customers are the very foundation of our business. Further, we sincerely feel that it is an honor to provide you with the finest quality workmanship and parts available. Your trust and satisfaction in our service is what matters most to us!
We offer one of the best warranties in the industry and twice what most repair shops and dealerships offer. This limited warranty is extended only to the original purchaser and not to anyone who may purchase your vehicle during the warranty term. Auto Repair Warranty for our supplied parts and labor is 24 Months or 24,000 miles (which ever comes first) and that extends nationwide thru our partnership with Federated Car Care.
If you have a problem, call us as soon as you notice an issue or concern. Tell us the symptoms your car is experiencing. If possible, bring your vehicle by while the problem is occurring.
- Inspect your vehicle and road test it with you as needed.
- Determine the cause of the problem.
- Call you to keep you informed.
- Repair the problem and get you back on the road again
Normal Warranty Coverage can include:
- Air conditioning, heating and climate control systems
- Engine cooling system(s)
- Engine performance or drivability services and repair
- Fuel system(s)
- Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
- Brake system(s)
- Starting and charging systems
- Electrical system(s)
- Exhaust system(s)
- Ignition system(s)
- Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
- Other minor repairs
This limited warranty is extended only to the original purchaser and not to anyone who may purchase your vehicle during the warranty term.
Some repairs and services excluded from the limited warranty:
ENGINE: Any internal repairs or replacement of internal components, or replacement of engine assembly.
TRANSMISSION, TRANSAXLES: Automatic or Manual – any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
CLUTCHES – Clutch component or assembly repair or replacement.
DRIVE AXLE/DIFFERENTIAL ASSEMBLY: Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.
BODY, PAINT, MOLDING REPAIR
This warranty also excludes used parts, normal wear and parts not purchased from Wilcox & Son Automotive. No warranty is provided on any customer supplied parts, no exceptions.